Shipping + Returns

Shipping with in North America Only. 

Free Shipping
Orders must total $100 or more after discounts and promo codes are applied to qualify for free shipping. (3-6 Days)

Shipping on all standard U.S orders
We offer $9 flat rate standard shipping on domestic orders up to $99.99.  (3-6 Days)

International Shipping
If you are located in Canada shipping is $35 flat rate at this time due to COVID-19 and shipping delays. I hope to return back to $25 shipping rates soon. If you place larger order this will save you the most and I am happy to stock pile orders over time to ship at once. When I ship larger order I will ship UPS or DHL Express. All other International shipments are case by case. Please shoot me an email at info@thingstheylove.co if you have any questions. 

Orders processed with in 3-6 business days
Orders are shipped during business hours, Monday through Friday, excluding holidays. You will receive an email notification as soon as your package is on the way.

Return Policy

Please email returns@thingstheylove.co to initiate your return.
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To Return Product
Please contact us for return address.

To complete your return, we require a receipt or proof of purchase. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Any further questions regarding returns can be emailed at returns@thingstheylove.co

There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Refunds (if applicable)
You should expect to receive a refund within 4-6 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (5 to 10 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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